TELEFLOW 2005

TeleFlow is a voice application development suite which has enabled individuals, companies, and government to create and manage diverse customized communications solutions.

TeleFlow applications are created by simply clicking together icons, or steps, into flowcharts. This "see everything" development approach helps to make the resulting flowcharts easy to understand, especially for people not familiar with traditional software programming.

TeleFlow applications may be developed using NMS Communications, Intel/Dialogic and Ai-Logix voice hardware.

TELEFLOW VOICE OFFICE

Our comprehensive suite of flexible voice processing systems is designed to fit any business organizations that need customizable development of their voicemail, automated attendant and interactive voice response systems. With ready to go speech recognition and voice verification capabilities, we offer you the power to revolutionize your voice communications today.

If you are a solution or application developer, our TELEFLOW TOOLKIT will be the fastest way to develop your own voice application minus all the complex programming that usually comes with any software development kit.

Our TELEFLOW VOICE OFFICE is a complete suite of telephony solution designed for any business operations of any size. The VOICE OFFICE comprises of two core components :

• VoiceOffice Voice Mail is a comprehensive, customizable call management solution. This software provides voice mail, call attendant (IVR), call routing, text-to-speech or an auto-dial solution for all business needs When combined with the Voice Mail Web Interface, this automated system will provide end-users with all the functionality needed to obtain communications on the road or in the office.

• Voice Office Auto Attendant calls may be handled automatically, or provide overflow support for a switchboard operator. A greeting message is played when the call is received, presenting the caller with a selection of options. including a transfer to a department, to a dial-by-name directory, or to an extension directly.

• Speech recognition Barge-In component that allows callers to speak the name or department they wish to be transferred to at any time. Allow your customers to connect to you faster and never have any abandon calls again.

• Office Messenger for instant collaboration and intra office communications. Stay in touch with your colleagues at any time. Office Messenger is the interactive call management solution which allows your staff to review voice mail, forward messages, interact with other offices, and visually manage all incoming calls. Combined with the Voice Mail Web Interface, this solution provides end users with all the functionality needed to obtain communications on the road or in the office.