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Public Safety

In any public safety response center, information and speed is of the utmost critical. With our integrated suite of communication solutions, public safety call takers and dispatchers can easily see and respond quickly under any dire conditions.

The suite of applications offers customized applications for public safety response centers from 999 response centers to command and control centers in correctional facilities, traffic management and even to disaster response centers.

Information can be shared seamlessly across multiple response centers. This offers government agencies the ability to build in load sharing and disaster recovery strategies at an affordable price.

We are committed to helping you build a fast and efficient public safety response center. Our integrated solutions includes many elements required in any basic public safety response center including :

  
   
Etralert - The future of emergency communications at is best. The Etralert touchscreen system enables emergency dispatchers to instantly identify multiple incoming calls, while allowing them to simultaneously handle multiple calls at once.
 
Alert CTI - Customized CTI Module. Integrated with the Etralert system, our CTI system is customized to suit most public safety response requirements minus all the costs of a traditional Computer Aided Dispatch System. With the ability to show on screen caller information and the ability to enter new details into database on the fly, this makes the application a powerful yet simple live information system for any environment.
 
Call Recording - Oscom Digital Voice Logging System. The Oscom Digital Voice Logger offers an accurate record of every telephone conversation within the public safety response center.
 
Alarm Handling - Integrated Alarm Management. The flexibility of the Etralert system makes it a suitable choice to act as an alarm management module. With the ability to connect to multiple alarm inputs and outputs, the touchscreen instantly becomes an alarm monitoring system.
 
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