Veriva Sentinel : Intuitive. Interactive. Incontrol

Veriva Sentinel is utilized in many industries ranging from financial services to business enterprises, as all businesses deals with customers. By installing Veriva Sentinel, you can record and monitor your telephone callers, help desk, customer care, verification and marketing department. The most common reason to install a voice logger by enterprises is to ensure the business is always “in control”. “In control” here means the managers of the business is constantly aware of the business operations with records to check as and when necessary. Businesses that do not require voice loggers are businesses that do not have any communications perform over the phone, which is virtually none in today’s world. Veriva Sentinel, a mid-range recorder offers scalability from the small to medium enterprises with 4 lines to a maximum of 24 that complies with financial regulations. Veriva Sentinel is designed on a flexible and expandable open architecture concept using off the shelf PC components running on Microsoft Windows operating system. Your organization no longer incurs high maintenance costs and overheads that are very often link with proprietary systems.

Veriva Sentinel Features Stand-alone 19” (2U) rack mount chassis hardware; Customizable auto detection via Vox or PBX Events to start and stop recording; 4 to 48 channels (Analog/Digital), or 30 channels ISDN /BT Megalink; Online Archive Storage of 35,000 hours as standard with optional DVD media storage; Independent system health alerting module with netsend & email capabilities; Continuous and schedule recording functions with synchronous and sequential playback functions; Detail Call Recording display with Caller ID (Telco dependent), Call direction, Agent Name, Colour Flags and Tagging for easy retrieval; Reporting Tools with Daily, Weekly or Custom Settings; Upgradeable storage, RAID 5, Hot Swap, AIT Drives archiving etc.

Veriva Sentinel Product Information