Communication systems execute the proper functioning of control centre operations for air and railway traffic control, crisis planning, civil defense and energy distribution. Each call must reach its destination. The stakes may be financial, but also involve lives.

Each operator terminal must integrate control centre requirements that traditional telephony systems cannot meet.

Etrali is using its real-time, multitask trading room communication systems know-how to benefit control centres.

Unlike standard telephony systems, is designed to enable each user to deal with several simultaneous calls whilst guaranteeing high-level telephone performance, which means quick call handling and connection times and no queuing management. Etralert’s distributed architecture enables it to share any information circulating in the system. The system is non-blocking from the user viewpoint, therefore calls are never lost.